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Ticket: Add on raises error when initiated on the Add-Ons screen
| Status | Resolved |
| Add-on / Version | DataGrab 5.2.1 |
| Severity | |
| EE Version | 7.3.14 |
Mlu
Jul 14, 2024Description of the problem
When I try to initiate the datagrap add on from the expression engine add-ons screen, an “Call to undefined function mb_strpos()” error is raised. I am not able to proceed any further.
How To Reproduce Steps to reproduce the behavior: 1. Log into expression engine control panel 2. Select the “Add-Ons” button 3. Select the “DataGrap” button 4. Error is raised.
Error Messages Error Caught Call to undefined function mb_strpos() user/addons/datagrab/vendor-build/illuminate/support/Str.php:160
Stack Trace: Please include when reporting this error
0 user/addons/datagrab/vendor-build/illuminate/events/Dispatcher.php(83): BoldMinded\DataGrab\Dependency\Illuminate\Support\Str::contains()
1 user/addons/datagrab/Queue/Subscribers/QueueSubscriber.php(17): BoldMinded\DataGrab\Dependency\Illuminate\Events\Dispatcher->listen()
2 user/addons/datagrab/vendor-build/illuminate/events/Dispatcher.php(159): BoldMinded\DataGrab\Queue\Subscribers\QueueSubscriber->subscribe()
3 user/addons/datagrab/addon.setup.php(86): BoldMinded\DataGrab\Dependency\Illuminate\Events\Dispatcher->subscribe()
4 [internal function]: ExpressionEngine\Core\Application->{closure}()
5 ee/ExpressionEngine/Core/Provider.php(461): call_user_func_array()
6 ee/ExpressionEngine/Service/Dependency/InjectionContainer.php(125): ExpressionEngine\Core\Provider->ExpressionEngine\Core{closure}()
7 ee/ExpressionEngine/Service/Dependency/InjectionContainer.php(106): ExpressionEngine\Service\Dependency\InjectionContainer->singleton()
8 [internal function]: ExpressionEngine\Service\Dependency\InjectionContainer->ExpressionEngine\Service\Dependency{closure}()
9 ee/ExpressionEngine/Service/Dependency/InjectionContainer.php(173): call_user_func_array()
10 ee/ExpressionEngine/Boot/boot.php(159): ExpressionEngine\Service\Dependency\InjectionContainer->make()
11 user/addons/datagrab/models/datagrab_model.php(135): ee()
12 ee/legacy/core/Loader.php(291): Datagrab_model->__construct()
13 user/addons/datagrab/mcp.datagrab.php(54): EE_Loader->model()
14 ee/ExpressionEngine/Controller/Addons/Addons.php(1561): Datagrab_mcp->__construct()
15 ee/ExpressionEngine/Controller/Addons/Addons.php(866): ExpressionEngine\Controller\Addons\Addons->getModuleSettings()
16 [internal function]: ExpressionEngine\Controller\Addons\Addons->settings()
17 ee/ExpressionEngine/Core/Core.php(268): call_user_func_array()
18 ee/ExpressionEngine/Core/Core.php(124): ExpressionEngine\Core\Core->runController()
19 ee/ExpressionEngine/Boot/boot.php(184): ExpressionEngine\Core\Core->run()
20 admin.php(139): require_once(‘…’)
20 admin.php(139): require_once(‘…’)
Screenshots / Videos / Template Code
Environment Details: - Version: [5.2.1] - PHP Version [8.1.2] - MySQL Version [8.0.37] - OS: [Linux] - Web Server: [Apache]
Possible Solution
Additional context
BoldMinded (Brian)
It sounds like the mbstring functions are not installed on your server. Check your PHP ini, you can do this in the Tools > Utilities > Php Info section, and see if “mbstring” is installed. There should be a whole section usually starting with “Multibyte Support enabled”
BoldMinded (Brian)
Closing due to the lack of activity/response.