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Ticket: Entered license number and it’s not taking the license

Status Resolved
Add-on / Version Snaptcha 3.2.0
EE Version 6.4.5

Michael Chase

Feb 20, 2023

Hello. I just purchased snaptcha license b166fcccfdc8fc1affd00b96 and when I enter that number on my website it saves but the still shows as unlicensed. I purchased through this website.


BoldMinded (Brian)

Feb 20, 2023

Did you try clearing your EE cache? If you just bought it wait an hour or so and try again. Someone else had a similar issue and it eventually worked itself out. I haven’t had a chance to dig into why this might be the case, but waiting seemed to work for them.

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