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If you purchased an add-on from expressionengine.com, be sure to visit boldminded.com/claim to add the license to your account here on boldminded.com.
Ticket: Entered license number and it’s not taking the license
| Status | Resolved |
| Add-on / Version | Snaptcha 3.2.0 |
| Severity | |
| EE Version | 6.4.5 |
Michael Chase
Feb 20, 2023Hello. I just purchased snaptcha license b166fcccfdc8fc1affd00b96 and when I enter that number on my website it saves but the still shows as unlicensed. I purchased through this website.
BoldMinded (Brian)
Did you try clearing your EE cache? If you just bought it wait an hour or so and try again. Someone else had a similar issue and it eventually worked itself out. I haven’t had a chance to dig into why this might be the case, but waiting seemed to work for them.