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Ticket: Error trying to create a new import

Status Resolved
Add-on / Version DataGrab 4.0.5
EE Version 7.1.6

andrew loveday

Oct 12, 2022

I have a clients site on a development domain and have upgraded to EE v7 and php 8.1

When trying to ‘create new import’ I get the following error….

Call to a member function getErrors() on null

Stack Trace: Please include when reporting this error
#0 [internal function]: Datagrab_mcp->check_settings()
#1 ee/ExpressionEngine/Controller/Addons/Addons.php(1513): call_user_func_array(Array, Array)
#2 ee/ExpressionEngine/Controller/Addons/Addons.php(801): ExpressionEngine\Controller\Addons\Addons->getModuleSettings(‘datagrab’, ‘check_settings’, Array)
#3 [internal function]: ExpressionEngine\Controller\Addons\Addons->settings(‘datagrab’, ‘check_settings’)
#4 ee/ExpressionEngine/Core/Core.php(268): call_user_func_array(Array, Array)
#5 ee/ExpressionEngine/Core/Core.php(124): ExpressionEngine\Core\Core->runController(Array)
#6 ee/ExpressionEngine/Boot/boot.php(184): ExpressionEngine\Core\Core->run(Object(ExpressionEngine\Core\Request))
#7 index.php(143): require_once(’...’)
#7 index.php(143): require_once(’...’)


andrew loveday


I have tried switching between php versions to see if the latest php was the root cause but it was not.

I have tried this on php 7.2, php 7.4, php 8.0 and php 8.1.


BoldMinded (Brian)

Hi, Andrew. Can you please share screenshots of the Datagrab configuration pages before you hit save thus causing the error?


andrew loveday

Hi Brian,

The only option I have is to create a new import I don’t seem to have any links to configuration?

Could you tell me how to find that please?



andrew loveday

I have added a screenshot of the config page where I pu the licence key in.

Unsure if that is what you wanted but it is the only config page i can find


andrew loveday

sorry just realised what you mean i am going to upload that config now in the edit post option


BoldMinded (Brian)

Have you verified the CSV file format is correct? Are you able to share it with me so I can try to configure the import locally?


andrew loveday

I have emailed it toy uo but it is 27MB so may take a little time coming through


andrew loveday

I used a plugin to export the csv from expressionengine so I would assume (and hope) the csv is in the correct format.


BoldMinded (Brian)

Are you 100% sure the path to your csv file is correct? I was able to use your CSV and configure an import just fine without errors.


BoldMinded (Brian)

I tried this in php 7.4 and 8.1 and it seems to work fine for me. I’m leaning towards this being an incorrect import path for the file.


andrew loveday

I’ve tried both




BoldMinded (Brian)

Do yo have any simple http auth logins on your site? I’ve seen DataGrab not be able to load files b/c the cURL request can’t handle the login.

Did you check the DataGrab-log.txt file in the cache directory as noted in the DataGrab docs for potential additional error messages?


BoldMinded (Brian)

The login you provided in the ticket details doesn’t work either, so I can’t login to look at it.


andrew loveday

I failed to set the user as admin sorry.

I have changed the role now.

I do not believe there are any simple http auth logins on the site no.




andrew loveday

FYI I have moved the files now as it breeches data protection and there was a lot of sensitive information in that csv file on the server.

If you need me to add it so you can test let me know and I’ll send you the url via email.


BoldMinded (Brian)

The CP login still doesn’t work.


BoldMinded (Brian)

Closing this out b/c I haven’t heard any responses in a couple of weeks. If this is still an issue feel free to reopen the ticket and provide the requested information.

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