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Ticket: Json To Grid Field Import Issue
Status | Resolved |
Add-on / Version | DataGrab 4.0.2 |
Severity | |
EE Version | 2.3.2 |
Cameron Ross
Apr 28, 2022Hi
We were using the old 3.x version but upgraded to the latest version yesterday
We importing from json to a grid field
When values import but at the end of the import they grid field rows/data gets removed
Can you help?
Its urgent
Thank you
BoldMinded (Brian)
Can you share the import log with me? Also a screenshot of your import settings page? I see you provided cp login info but I do not log in unless it’s absolutely necessary.
You said it’s urgent but based on my schedule right now I unfortunately won’t be able to look into this until next week.
Cameron Ross
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BoldMinded (Brian)
I’m going to need more details on the overriding part you’re referring to. Can you share screenshots or a video of what you’re doing so I can replicate it locally without guessing? 😊
BoldMinded (Brian)
I logged into your CP to take a look. Can you pick out just 2 or 3 entries that are not working and make a smaller version of your import file? Then share that file with me either via Dropbox as a comment in the ticket or just share a URL from your server where I can grab it. It’ll be easier for me to test this locally.
Cameron Ross
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Cameron Ross
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BoldMinded (Brian)
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Cameron Ross
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BoldMinded (Brian)
BoldMinded (Brian)
I took the first 3 items in your JSON file, made a new Grid field, and tested the import of the Person/People, and it worked fine.
https://www.dropbox.com/s/0ypmmpu4gjeefv4/ticket-2404-4.png https://www.dropbox.com/s/nfi3u2mpcuyd0bb/ticket-2404-1.png https://www.dropbox.com/s/z5928n2po2l87xr/ticket-2404-2.png https://www.dropbox.com/s/oh2qgvfegcuvbym/ticket-2404-3.png
Cameron Ross
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Cameron Ross
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BoldMinded (Brian)
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Cameron Ross
That worked perfectly
Thanks for all your help