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Ticket: Json To Grid Field Import Issue

Status Resolved
Add-on / Version DataGrab 4.0.2
Severity
EE Version 2.3.2

Cameron Ross

Apr 28, 2022

Hi

We were using the old 3.x version but upgraded to the latest version yesterday

We importing from json to a grid field

When values import but at the end of the import they grid field rows/data gets removed

Can you help?

Its urgent

Thank you

#1

BoldMinded (Brian)

Can you share the import log with me? Also a screenshot of your import settings page? I see you provided cp login info but I do not log in unless it’s absolutely necessary.

You said it’s urgent but based on my schedule right now I unfortunately won’t be able to look into this until next week.

#2

Cameron Ross

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#3

BoldMinded (Brian)

I’m going to need more details on the overriding part you’re referring to. Can you share screenshots or a video of what you’re doing so I can replicate it locally without guessing? 😊

#4

BoldMinded (Brian)

I logged into your CP to take a look. Can you pick out just 2 or 3 entries that are not working and make a smaller version of your import file? Then share that file with me either via Dropbox as a comment in the ticket or just share a URL from your server where I can grab it. It’ll be easier for me to test this locally.

#5

Cameron Ross

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#6

Cameron Ross

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#7

BoldMinded (Brian)

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#8

Cameron Ross

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#9

BoldMinded (Brian)

Can you pick out just 2 or 3 entries that are not working and make a smaller version of your import file?
#10

BoldMinded (Brian)

I took the first 3 items in your JSON file, made a new Grid field, and tested the import of the Person/People, and it worked fine.

https://www.dropbox.com/s/0ypmmpu4gjeefv4/ticket-2404-4.png https://www.dropbox.com/s/nfi3u2mpcuyd0bb/ticket-2404-1.png https://www.dropbox.com/s/z5928n2po2l87xr/ticket-2404-2.png https://www.dropbox.com/s/oh2qgvfegcuvbym/ticket-2404-3.png

#11

Cameron Ross

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#12

Cameron Ross

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#13

BoldMinded (Brian)

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#14

Cameron Ross

That worked perfectly

Thanks for all your help

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