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Ticket: Unable to claim license for Speedy

Status Resolved
Add-on / Version Speedy 1.1.0
EE Version 5.3.0

Jarod Clark

Apr 22, 2020

Hello, we are trying to claim a license for Speedy purchased from for a site we have in development.

We click the link in the addon, make sure we’re logged in here, enter the license key and submit, but the page just refreshes with no message and the license isn’t showing in our account.

This is causing the admin to randomly redirect to the license page, which is especially frustrating when it happens while saving an entry, preventing that from completing.

Any assistance is appreciated.


BoldMinded (Brian)

Apr 22, 2020

Can you provide the license number you got in a private message?


Jarod Clark

Apr 22, 2020

Comment has been marked private.


BoldMinded (Brian)

Apr 23, 2020

Try it now. It looks like you purchased it back in Feb, which lines up with a period where the license claim wasn’t working.


BoldMinded (Brian)

Apr 30, 2020

I don’t see this license in the unclaimed list anymore, so I assume this is taken care of. Marking the ticket resolved.

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