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If you purchased an add-on from expressionengine.com, be sure to visit boldminded.com/claim to add the license to your account here on boldminded.com.
Ticket: Randomly appearing license screen
| Status | Resolved |
| Add-on / Version | Speedy 1.1.1 |
| Severity | |
| EE Version | 5.3 |
Louis
Mar 25, 2020Since I have installed the add-on the license screen is randomly popping up. With that I mean is that some times when I click on any random link in the CP, the license screen of Speedy comes up some times. It can also happen that one I log in to the CP, I get redirected to the Speedy license screen.
I have a screen recording of what happen. I clicked on Developer > Utilities > and then ended up on the Speedy license page.
NB: I purchased the add-on via the EE store. When I try to claim my license on your site and submit my license code I get -no- confirmation and get redirected to “https://boldminded.com/claim?error=1”.
BoldMinded (Brian)
Can you share the license code you’re trying to use? Mark the comment as private please. Thanks.
Louis
Comment has been marked private.
Louis
Comment has been marked private.
BoldMinded (Brian)
I’m aware of the html email issue, thanks.
Try going to the /claim page again to claim the license. I just tested the license you provided and it let me claim it to my account (I since reverted it so it is unclaimed).
Louis
Comment has been marked private.
BoldMinded (Brian)
Try to claim it one more time. I had some IDs crossed.
Louis
Nope, no luck. Same issue.
BoldMinded (Brian)
I think it should fixed now. I had to re-index the licenses in Elastic.
Louis
No sorry, still no luck.
BoldMinded (Brian)
Comment has been marked private.
BoldMinded (Brian)
I just used your license in my local environment to test it, and it comes back as valid. In your cache folder, try deleting the “speedy_last_ping” file and see what happens.
Louis
I’m getting a successful validation of the license. But under “My Purchases” of “My Licenses” I don’t see my license what ever I do.
BoldMinded (Brian)
Ok, I’ll look into that part later.
BoldMinded (Brian)
You should be able to see the license in your account now.
Louis
Yes! I do 😊 thanks