The first thing we’ll need to know is if the searchable data is in the database correctly. To do that you will need to go to the exp_channel_data and exp_publisher_data tables, and find the columns with the field_id of your Bloqs field, then find the row that matches the entry_id. The contents of the field_id_X column should be a long concatenated string of block content separated by pipes, e.g. “this is a heading|some paragraph|some other block|etc|etc” - The channel_data table should have the default language of the text, and the publisher_data table should have the same data, but the translated versions as well.

Here are a couple queries that will help make it easier.

select field_id_X from exp_channel_data where entry_id = 123
select field_id_X from exp_publisher_data where entry_id = 123

If the data is there, then that eliminates a lot of possible issues, but if the data is not there, then that tells me where to start looking at what the issue is.

Did you re-save the entries you’re expecting to find in the search results after running the query to add the hook yesterday?

Are you able to provide CP access so I can take a look directly? If so tell me what entry_id you’ve been working with, the URL to the search form, and the search term you’ve been using that you’re expecting results from.

Don’t send access info via email, it’s not secure. Edit this ticket, and use the fields provided. When the ticket is resolved, the login info is deleted from the database so it isn’t lingering around forever.

Don’t forget:

If so tell me what entry_id you’ve been working with, the URL to the search form, and the search term you’ve been using that you’re expecting results from.

Lets stick to solving one issue at a time here and focus on the searching issue.

The blocks checkbox issue should be a brand new ticket and I will look into that when we resolve the searching issue.

Also, the server/basic http auth you provided in the email doesn’t appear to be working.

Ok, I just setup a test locally and Bloqs searching with Publisher is working as intended. I took a look at your Bloqs fields, and a lot of them do not have the “Include in Search?” option checked: https://d.pr/i/KtgWOi

I’m not saying you need to re-create all that content. Have you tried setting up a new/clean EE environment with only Publisher and Bloqs installed with a very basic block to see if you can replicate the issue?

I want to help you fix this, but again, I can’t just fix it if I don’t know what the problem is, and I’m trying to figure out the problem.

“What do I gain if I do the same here?” - This is part of the debugging process. I can’t just login to peoples sites and just fix things, especially when it is a complicated site that I’m not familiar with. The pages you provided as an example are very complex, which means there is a lot of noise, that I as someone unfamiliar with the site, has to navigate around when trying to debug the issue. Imagine trying to login to one of my sites that you have never seen before and try to fix an issue. It is difficult. The first part of debugging is simplifying and isolating the problem. I suggest you read this: https://u.expressionengine.com/article/debugging-in-expressionengine

I ask people to replicate the issue in a clean EE environment (see the Support Terms and Conditions linked in the footer). If they can replicate in a clean environment, then it means that it is probably an issue with the add-on, and then I have a less noisy site to login to to debug. If they can’t replicate the issue, then it usually means that there is something wrong with their existing environment, possibly an add-on conflict, then we go from there to isolate the problem. Sometimes people end of fixing the problem themselves when setting up the clean EE environment because they did something wrong the first time. The clean EE environment is the first thing I ask for when I can’t replicate something myself. It’s just part of the process.