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Ticket: Fatal Error on Installation

Status Resolved
Add-on / Version Publisher Lite 2.11.1 and 2.11.2
Severity
EE Version 5.2.3 -> 5.3.0

Chris Brady

Oct 02, 2019

Running into the following error message on install. Same error happens with EE versions 5.3.4 and 5.3.0 with Publisher Lite versions 2.11.1 and 2.11.2

Fatal error: Uncaught Error: Class 'Basee\App' not found in /server_path/system/user/addons/publisher/Model/EntryTranslation.php:481 Stack trace: #0 /server_path/system/user/addons/publisher/upd.publisher.php(382): BoldMinded\Publisher\Model\EntryTranslation->createTable() #1 /server_path/system/user/addons/publisher/upd.publisher.php(98): Publisher_upd->install_data() #2 /server_path/system/ee/legacy/libraries/addons/Addons_installer.php(68): Publisher_upd->install() #3 /server_path/system/ee/legacy/libraries/addons/Addons_installer.php(386): Addons_installer->install_module('publisher') #4 server_path/system/ee/legacy/libraries/addons/Addons_installer.php(35): Addons_installer->_update_addon('publisher', 'module', 'install', false) #5 /server_path/system/ee/EllisLab/ExpressionEngine/Controller/Addons/Addons.php(1503): Addons_installer->install('publisher', 'module', false) #6 /server_path/syst in /server_path/system/user/addons/publisher/Model/EntryTranslation.php on line 481
#1

Chris Brady

I’ve had a little bit more time to test some scenarios with this error. It seems to be an issue that Publisher does not like being installed after the other addons that I’m using for this site. The error does not occur on a clean install and does not have any adverse effects if I merge all of my db tables/data after the initial install then enable all of the other addons.

#2

BoldMinded (Brian)

Hi, Chris. Can you list the other addons on your site.

#3

Chris Brady

Ansel, CE Image, Channel Files, Datagrab, Favorites, Freeform Pro, Maps, Maps Locator, Math, MX ZIP, Navee, Reefine, SEO Lite, Shortlist, Store, Tagger, URL Helper, User, Wygwam

#4

BoldMinded (Brian)

That error sounds like an issue with Composer, it’s not finding/autoloading the file from the vendor folder. Are you positive the publisher/vendor/litzinger/basee/src/App.php file exists?

#5

Chris Brady

Yes, it’s in the publisher directory

#6

Chris Brady

Hi Brian, this turned out to be a composer conflict on our side. Removing the other app fixed the issue.

#7

BoldMinded (Brian)

What was the conflict? Wondering if it is something I can help avoid in the future.

#8

Chris Brady

Comment has been marked private.

#9

BoldMinded (Brian)

Ah, good to hear things are working nicely now. Thanks for the update!

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