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Ticket: System offline !!!

Status Resolved
Add-on / Version Publisher 1.4.2
Severity Blocker
EE Version 2.9

Ahmet Cetin

Aug 14, 2014

I installed the Publisher, as soon as installation completed, system went offline. I use msm, I have two websites running on one installation of EE, and both sites went down and saying system is offline. I still could use the control panel though, and I disabled Publisher in its settings, sites are now working. But whenever I enable Publisher, system is going offline. I uploaded the files three times, no success. Can you help me?

#1

BoldMinded (Brian)

Hi, Ahmet. Sorry this happened, but since its the first time I’ve heard of such an issue my gut tells me that its probably a conflict with another add-on or something unique with your site setup. Have you tried disabling other add-ons besides Publisher to see if the issue corrects itself? Better yet, can you try installing Publisher in a new/clean EE installation with no other add-ons to see if it happens again?

It looks like you provided a live site URL in the ticket details… do you have a staging or local development site setup to test this with? If not, that would be my first recommendation. Its very dangerous to do this sort of thing in a live environment.

#2

Ahmet Cetin

Thank you for the tip. I had an add-on called Cookie Decline (http://devot-ee.com/add-ons/cookie-decline), when I uninstalled it, now everything is fine. Now I can start learning how to use Publisher 😊 Cheers, Ahmet

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