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Ticket: Status not available
Status | Resolved |
Add-on / Version | Publisher Lite 3.11.0 |
Severity | |
EE Version | 7.4.4 |
Harold Kuiper
Apr 03, 2024Hi Brian,
Our client has an issue: after trying to save an entry this error occurs:
Status not available. Current entry status is draft cannot be accessed. It is either deleted, not assigned to this channel, or you don't have permissions for it.
Do you recognise it and do you know what we need to do to fix this?
Best regards,
Harold
BoldMinded (Brian)
What steps have you taken to investigate the issue?
Harold Kuiper
Hi Brian,
Could it be that in update 3.11.1 this has been solved? We updated the add-on and when trying to replicate the error we no longer get the status message. Is it this one?
Save buttons had improper labels when an entry was in Needs Approval state
Can you confirm?This is the description of what happened (and now seems to have gone): When starting an entry we get an ‘Autosave’ pretty fast. Then, when clicking on ‘Save’ we get the error saying
Status not available Current entry status is draft cannot be accessed. It is either deleted, not assigned to this channel, or you don't have permissions for it.
When clicking on Options we indeed see Status ‘Choose wisely’ (instead of Open or Draft). When going to the entry list we then see ‘draft’ instead of the outlined ‘Draft’ (it looks like a sort of default ‘draft’). It looks like the entries automatic setting it in Draft is no longer working which generates the error message which somehow confuses our clients editors and might cause more issues at their side.BoldMinded (Brian)
I can’t confirm if the latest update fixes your issue because I don’t know exactly what your issue is, but since there is a newer version out, the first step should be to upgrade to that version.