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Ticket: Switching language in entry

Status Resolved
Add-on / Version Publisher 3.10.2.
Severity
EE Version 7.3.14

Verve -Webdesign und Grafik

Oct 31, 2023

Hi Brian
After the update from EE 6.x I cannot switch the language in the entries. See screenshot.
The switching does not change, but when I open the entry again, I can see the language version I tried to switch to.

#1

BoldMinded (Brian)

This is most likely a JavaScript error. Have you checked your console for any errors?

#2

Verve -Webdesign und Grafik

Comment has been marked private.

#3

BoldMinded (Brian)

Can you please share the error? If another add-on is causing the JS error, then it can break all the JS on the page, such as Publisher’s dropdown menus.

#4

Verve -Webdesign und Grafik

Comment has been marked private.

#5

BoldMinded (Brian)

Looks like another add-on or somethings throwing the error. Have you tried disabling other add-ons 1 by 1 until Publisher starts working again to determine which add-on it could be? Be sure to backup your database before you start that process.

#6

Verve -Webdesign und Grafik

Comment has been marked private.

#7

BoldMinded (Brian)

Can you provide clear steps to replicate? What entry are you viewing when this happens? I just tested the Privacy Policy page in Safari and it works fine.

#8

BoldMinded (Brian)

Have you tried another browser? I’m not seeing anything to indicate this is an actual Publisher bug.

#9

Verve -Webdesign und Grafik

Comment has been marked private.

#10

BoldMinded (Brian)

Glad it’s resolved, though I wonder what was cached that caused the problem. I’m closing this ticket for now, feel free to reopen if it happens again.

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