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Ticket: Cache clearing rules work for some users but not others

Status Resolved
Add-on / Version Speedy 1.7.0
Severity
EE Version 7.2.17

Lucas Nicely

Sep 06, 2023

I have set up a new instance with Speedy and set up cache clearing rules that worked during my initial testing. I can bust the cache each time I make a change, but another user with the same permissions as me does the same set of actions and the cache does not bust. Has this behavior been seen before? I don’t see anything that indicates user level permissions in the add on.

#1

BoldMinded (Brian)

Hi Lucas. I’m on vacation is so it’ll be a week until I can look into this. AFAIK there are no user based permissions like this, so I would recommend looking at what other addons are doing or creating a new install of EE with just Speedy installed to try to replicate the issue. It sounds like something else might be interfering.

#2

BoldMinded (Brian)

Also, it would help if you clarify how each user is attempting to bust the cache. Are you saving an entry? Clicking a particular button in Speedy’s settings page? Screenshots or videos help.

#3

Lucas Nicely

Hi Brian. Thanks for the reply. We’re saving an entry to bust the cache. I’ll get a few screen recordings put together today. Where can I upload those?

#4

BoldMinded (Brian)

You can edit the ticket and add photos, or use Dropbox or something similar and link to them in a private comment.

#5

BoldMinded (Brian)

Closing due to inactivity. Feel free to re-open once additional information is provided.

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