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Ticket: Cannot import xml file
| Status | Resolved |
| Add-on / Version | DataGrab 4.2.2 |
| Severity | |
| EE Version | 7.2.14 |
Kostas Romporas
Jun 26, 2023
Hi, i try to import an xml file from a url and nothing happens. The staus is ‘completed’ and I get the message
Configuration Error
No items were found. Please check file type, url/path to the file, and XML path () to the entries are correct.
Cannot find any data. Is the XML path correct? Is it a valid XML file? Run it through an XML validator
The xml file that cannot be imported
https://www.lakiotis.gr/feeds/ksidis.xml
BoldMinded (Brian)
Can you share screenshots of your configuration?
Did you look at the log file mentioned in the docs to see if it had any errors?
I see you have some non-English alphabet characters in there… have you tried another xml file with a simpler data set to see if it would import? It should handle those characters fine, but just asking because it’s one way to debug the issue.
Kostas Romporas
The screenshot https://xydis.gr/imgs/conf-xydis.png
The most of the characters are greek .. the file contains products from another eshop
This is what the DataGrab-import.log file contains 13:17:30 06/23/2023 Import #1 Started 13:17:31 06/23/2023 Import #1 Initialized
Kostas Romporas
Hello, any progress to my request?
BoldMinded (Brian)
You didn’t define a path in your settings. Based on your document it looks like it should be /products/Product