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Ticket: Invalid license error occasionally

Status Resolved
Add-on / Version Publisher Lite 3.1.5
Severity
EE Version 5.3.2

James Brown

Aug 18, 2020

I keep getting an occasional “Invalid License Error” in the control panel for Publisher Lite. It will bring me to the Publisher license page with the error in the screenshot and my license key filled in. I just click submit and it seems to accept it and the errors go away for a while. But occasionally it will pop-up again. I did recently renew my license, so it is fresh. I copy and pasted the license direct from the BoldMinded license screen on the site. Any help here?

#1

BoldMinded (Brian)

Comment has been marked private.

#2

James Brown

Yup, that’s the one!

#3

James Brown

I’m generally getting it multiple times a day.

#4

BoldMinded (Brian)

Comment has been marked private.

#5

James Brown

Ok, I uploaded it, but am still being asked for the license multiple times a day.

#6

BoldMinded (Brian)

Is there a publisher_last_ping file in your cache folder? Are you 100% positive your cache folder is writable?

#7

James Brown

Comment has been marked private.

#8

BoldMinded (Brian)

In the addon.setup.php file, change the PUBLISHER_ENTRY_ID value from 1363 to 1370, which should fix it. I updated my build scripts recently and this update isn’t being made in the new scripts.

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