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Ticket: Getting the error: “Cannot overwrite TMPL on the loader.” on my custom error page.

Status Resolved
Add-on / Version Custom System Messages 3.0.5
Severity
EE Version 3.5.15

Jessica Dooley

May 25, 2018

Description:

I have a custom error page set up for member registration, but when it hits the error page, I get the following error:

Exception Caught
Cannot overwrite TMPL on the loader.
ee/EllisLab/ExpressionEngine/Legacy/Facade.php:83

I’ve tried searching the error, but am only finding stuff about addon development…

Detailed steps to reproduce the issue:
1. Go to this page: http://dev.trulieve.com/patient-account/register/shop, and try to create an account using this already existing email address: .(JavaScript must be enabled to view this email address)
2. Hit submit and you’ll get the error
3. Here’s a screencast: https://youtu.be/FR6IhIJr2co

I have CMS working with other conditions just fine, but it’s this particular form for some reason. I’ve even tried to set it to my default error template (that is working great with other errors) and I get the same error.

Here’s the relevant code that I have in my error page template:

{if csm:error == TRUE AND csm:action == 9}
	
		...... ERROR MESSAGES AND STUFF ......
	
	{if:elseif csm:error == TRUE AND csm:action == 10}
	
		...... ERROR MESSAGES AND STUFF ......
	
	{if:else}
	
		...... ERROR MESSAGES AND STUFF ......
	
	{/if}

What could be going wrong here?

Thanks!

 

#1

BoldMinded (Brian)

Do you get the error when not using the User module? For example does it work without error when using on a native login form?

#2

BoldMinded (Brian)

Jessica, I’m a little confused because I don’t see anything CSM related in that call stack. What happens when you uninstall CSM then try to submit that form?

#3

Jessica Dooley

Sorry for my delay, I had to step away from this project for a few… and you’re right, I uninstalled CSM and the same error still persists.

I’ll dig around elsewhere to figure out what’s going on, thank you for your time, and sorry to have pestered you on this!

#4

BoldMinded (Brian)

No worries at all. The stack trace shows some Structure and User functions being called, so I would reach out to EE Harbor since they own both.

#5

Jessica Dooley

Thank you, I appreciate that!

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