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Ticket: Can’t open the link window.

Status Resolved
Add-on / Version
Severity Critical
EE Version

John Briggs

Aug 06, 2012

In my wyvern fields, when I click on the link button to create a new link out of text or an image, it attempts to open the overlay and the entire screen goes white. When I inspect source, it looks like the page is loading but is being covered up. This happens in both Firefox and Chrome for me.

It’s all installed locally so I can’t really set you up with any login info. If it would help, I can get what I have installed on a test server for you to look at.

As far as plugins go, I’m using Matrix and that’s about it at this stage.

#1

BoldMinded (Brian)

Hi John, do you see any JavaScript errors in Console/Firebug?

#2

John Briggs

Yep… I’ll upload a screenshot of the error in the ticket.

#3

BoldMinded (Brian)

That screenshot doesn’t really tell me much. Are you still having issues with this? Usually if there is an error opening the dialog, it means there is a JS error somewhere else on the page.

#4

John Briggs

Not sure what was causing it but a reboot actually fixed the problem.

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