Hi Brian … Publisher Lite has been upgraded to 2.7.3 … I just cleared all the caches and reloaded and the issues are still present. Am not noticing any change.

Hi Brian … of course.

First, here is the query from the blog/index template … what it is outputting doesn’t match what this query is asking it to do:

{exp:channel:entries channel="blog" limit="10" disable="member_data" orderby="date" sort="asc"}
                <div class="border-bottom media p-h-lg">
                    <div class="col-xs-12 col-sm-3">
                     {exp:ce_img:single src="{blog_thumbnail}" class="img-responsive thumbnail" width="175" fallback_src="/content/images/image-uploads/canvas-fallback.jpg"}
                   </div>
                   <div class="media-body">
                     <h4><a href="http://{url_title_path=">TEST4 {title}</a></h4>
                     {bsummary}
                     <div class="m-t-xl media">
                        {exp:ce_img:single src="{avatar_url}" width="50" height="50" filter="grayscale" crop="yes" class="img-responsive pull-left" fallback_src="/content/images/image-uploads/sml-canvas-logo.png"}
                         By <strong>{author}</strong> on {entry_date format="%F %j, %Y"}
                         <div>
                                <small class="text-bold">Tags: </small>
                         {categories show_group="not 4" backspace="2"}<a href="http://{path=blog}">{category_name}</a>, {/categories}
                       </div>
                     </div>
                   </div>
                 </div>
                {paginate}
                 <div class="m-t-md text-right">{pagination_links}
                     <ul class="pagination">
                      {previous_page}<li class="prev previous_page"><a href="http://{pagination_url}"><i class="fa fa-chevron-left"></i></a></li>{/previous_page}
                      {page}{if current_page}<li class="active"><a href="#rel=start">{pagination_page_number}</a></li>{if:else}<li><a href="http://{pagination_url}">{pagination_page_number}</a></li>{/if}{/page}
                      {next_page}<li class="next next_page "><a href="http://{pagination_url}"><i class="fa fa-chevron-right"></i></a></li>{/next_page}
                    </ul>
                    {/pagination_links}</div>
                {/paginate}
              {/exp:channel:entries}

On the second point … The “how the normal blog is done” is using the same code, which is further stumping me. I did just go ahead and take that same code as listed above and put it into a test template and you can see the different output: https://beta.gocanvas.com/content/_test/

On the third point … I did clear CE Cache twice before adding the previous note to the ticket and just did it again here.

Hi Brian … If Publisher is disabled it works correctly so I think the issue is with Publisher and not EE categories.

Good morning, Brian … what is your IP address. The client will need to whitelist your IP and have you set up a secure key as well to get the FTP to work for you. Please advise.

OK. Thanks for letting me know.

Good morning, Brian. I have sent the IP / IP range to my client and as soon as they have things setup I’ll be in touch.

Comment has been marked private.

Hi Brian … Yes, they have some pretty intense security on their server. I did send you the private key via email yesterday as well and just resent it to that address again for easy access.

Hi Brian … Ugh. I just sent an urgent request to their server admins to get you permissions to edit the files. Will update this as soon as I hear back from them.

Understood. This is our fault on the permission issue.

Hi Brian … the security is very restrictive on their side (we ran into issues repeatedly during development). Seeing as I am just serving as a middle man at this point, could we just add chris.morrisette@gocanvas.com to this ticket and have you work with them directly?

Hi Brian … you should have correct permissions now: “I have set permissions for /var/www/html/expressionengine/system-canvas/user/addons/publisher to have 775 permissions which allows user/group full read/write/execute. Let me know if there are any issues.”

Hi Brian … Just took a look and, yes, things are looking good here now … I made a small tweak to the sort order to show the most recent first but things are rendering properly. Can you let me know what the fix was as I need to give the client instructions to fix this on production (which we can’t have access to). I know I can have them use the modified template code but what about publisher? Did you revise that in someway to make this work? Can they just take the files from addons and move them to production and call it a day?

Thanks for your help and I’ll look forward to your reply.

Very good. Thank you, Brian. For going forward, am I safe in assuming that this fix will be in future releases so the client doesn’t run into this down the road?

Thank you for your patience working through this one … I realize it is not the ideal setup with the client restrictions but am glad to have this in the rear view.

Excellent. Thank you for confirming and thanks again for all your help.