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Ticket: Authorized Previews no longer working over SSL
| Status | Resolved |
| Add-on / Version | Publisher 1.6.2 |
| Severity | |
| EE Version | v2.9.2 (ACK!) |
Gregory Maher
Oct 23, 2017Hi Brian,
We have a site (see below) that was previously working great. We moved the entire site over SSL and now Authorized Previews no longer function.
Detailed steps to reproduce the issue:
1. Login to ExpressionEngine
2. Choose Content > Edit > Strategies
3. Select a Strategy and choose Save Draft from upper right
4. In some cases (IE/Chrome Windows) the Draft preview doesn’t work and redirects the iFrame to the homepage
5. If you copy the link above the preview and paste it into a Private Browsing window it redirects to the homepage
It seems the Authorized Draft Preview Handling setting is causing the redirect to the homepage as if we change that to Graceful it show the current Published content at the particular URL.
We’ll be upgrading the site to Publisher 2 and ExpressionEngine 3 (or 4!) early next year. but for the time being is there maybe something we’re overlooking now that SSL is enabled?
Thanks in advance!
Greg
BoldMinded (Brian)
Did you check the publisher_draft_previews to see if it’s creating the correct urls? Is the issue that old previews are not working or even creating new ones are not working? Try clearing the cache which should remove all the rows in that table and try creating a new preview? Is https in the site_url confiding value?
BoldMinded (Brian)
Config, not confiding 😊
BoldMinded (Brian)
I just realized you’re using Publisher 1, which I dropped support for. Suggestions still apply, try to delete the rows in that table.
Gregory Maher
Hi Brian, Yes - I know it’s out of support now so I totally appreciate you even acknowledging it! Thanks in advance!
For what it’s worth: • I deleted the rows in publisher_draft_previews, and it’s correctly creating new ones • I cleared the cache for front-end and control panel • https is set in the site_url config
We’re still seeing the same error.
The preview works correctly on the front-end if the user is logged in, and mixed results in the Control Panel. I feel like it might be a session/cookie based issue. Everything I checked seems correct, but I’ll take another look. We’ll put a work-around in place for the time being and we’ll be upgrading early next year. But if you think of anything else I can check certainly let me know. Sound good?
Thanks!
Greg