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Ticket: 500 error after disabling publisher (URGENT)
| Status | Resolved |
| Add-on / Version | Publisher 2.2.1 |
| Severity | |
| EE Version | 3.5.2 |
Michael Coogan
Feb 15, 2017Description:
Getting 500 error after disabling Publisher.
In addition after I saved an entry in structure, the entry has disappeared
I am not able to provide FTP credentials due to client request.
Please advise.
BoldMinded (Brian)
I can’t assist with a 500 error until an error message is revealed. https://boldminded.com/white-screen
Regarding the Structure issue, did you change the title of the entry? If so there was a bug in Structure that also changed its url title. Make sure you grab the latest version of Structure.
Michael Coogan
I did not change the title or url…all i did was change to save as published and saved entry. Then tried to go back into page and it was saying not authorized. I searched for entry in default entry manager and it’s not there. Still can see entry on structure page.
BoldMinded (Brian)
Add {exp:publisher:site_pages_debug} to a blank template and see if the page has the correct url, entry id, and template.
BoldMinded (Brian)
Also, I can’t really help debug the page issue if I don’t have CP access. If you can edit the ticket and provide that I can take a look.
BoldMinded (Brian)
Michael, are you still having issues with this?
BoldMinded (Brian)
Closing due to no response.
Michael Coogan
Comment has been marked private.
BoldMinded (Brian)
Comment has been marked private.
Michael Coogan
Comment has been marked private.
BoldMinded (Brian)
Make sure you turn up the debugging to reveal an error https://gist.github.com/litzinger/5598641