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Ticket: Internal server error followed by the submission of email contact form (email goes with success but
Status | Resolved |
Add-on / Version | Custom System Messages 2.5 |
Severity | |
EE Version | 2.10.3 |
Tansel Tokuroglu
Feb 18, 2016Hi there,
I have an email contact form on my site and CSM is installed.
My settings for the CSM are:
Enable ajax responses? NO
Bypass the message template entirely on successful actions? NO
Submission Error: set as -> template_group/template (works fine with all cases except this ticket’s)
General Error: set as -> template_group/template (works fine with all cases except this ticket’s)
Offline Message: set as -> template_group/template
Accessibility: No Change (...)
Custom Actions: none set, both stay on—Select—
When I send an email using the contact form, email goes (reaches the destination). However, when CSM is enabled, I am receiving the Internal Server Error response.
When I disable CSM, all activity is normal and standard EE success message is shown and then returns to the specified page after the set waiting time.
This started happening after I moved my development site to live. In development, I was using the SMTP of my private gmail account and emails were going OK followed by the success message.
At live site (nexcess), I am using PHP mail option of EE and started having this problem.
How could I solve this?
Tansel Tokuroglu
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