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Ticket: Install give low variables error
| Status | Resolved |
| Add-on / Version | Publisher Lite 1.69 |
| Severity | |
| EE Version | 2.10.1 |
Rob Allen
Dec 08, 2015Description:
Installing Publisher Lite gives error “Unable to load the requested file: helpers/low_variables_helper.php”
After that the CP is inaccessible giving the same error.
Detailed steps to reproduce the issue:
1. Low Variables already installed, v2.61
2. Upload Pub Lite files as normal
3. Run installer from Modules page, then errors
BoldMinded (Brian)
Publisher doesn’t try to load anything from Low Variables and I’m not sure why this is happening. EE is screwing up the add-on path inclusion. I won’t be able to dive deeper into this until tonight or tomorrow.
Rob Allen
Cheers Brian.
Yes it’s weird. I installed Pub Lite of a different site a short while ago. On that site Pub Lite was installed before Low Variables and that’s all ticking along nicely, EE 2.10.1, Pub Lite 1.6.5, and LV 2.6.1.
It may be possible to uninstall LV, install PubLite, the reinstall LV but the site is nearly ready to go live so that’s only a last ditch option.
BoldMinded (Brian)
I was able to replicate it this morning, now I’m not. Are you saying you installed LV first, then Publisher and it started happening?
BoldMinded (Brian)
Never mind, just got the error again.
BoldMinded (Brian)
The only way to fix it is to add the add_package_path to LV:
https://www.dropbox.com/s/36syv2coctdcnni/Screenshot 2015-12-08 19.51.37.png?dl=0
Without it, it doesn’t find the path in _ci_helper_paths:
https://www.dropbox.com/s/5meb20t1s1vjicm/Screenshot 2015-12-08 19.53.17.png?dl=0
I had a similar problem with Publisher a few weeks back that wasn’t a problem for 2 years. It suddenly wouldn’t load one of my files and I had to kick EE to remind it what the path was and include add_package_path to a spot where it was never needed. Maybe something changed in 2.10.1, I dunno. But its an easy fix.
I’ll tell Low about this ticket so he can see this too.
Rob Allen
Thanks for that Brian, client holding off on adding Publisher now - typical! Will give it a go in due course.
BoldMinded (Brian)
I talked to Low about this and he stated there is no real fix for this. EE itself gets confused when loading add-on files sometimes… not really sure why.
Rob Allen
Brian - what Low Variables file does the add_package_path need adding to?
BoldMinded (Brian)
I can’t remember off hand. Search the folder for the $mcp_assets = array line to find the file. It might be one of the helpers.