Publisher does not support the Fluid field type. Please do not contact asking when support will be available.
If you purchased an add-on from expressionengine.com, be sure to visit boldminded.com/claim to add the license to your account here on boldminded.com.
Ticket: Can’t view license or order
| Status | Resolved |
| Add-on / Version | Publisher 1.6.5 |
| Severity | |
| EE Version | 2.8.1 |
A2 Hosting
Dec 01, 2015We recently reset the password to get into our account that was linked via twitter, but we don’t see any order history or licenses. Can you please check for another account associated with A2 hosting?
Per ticket 1106 I would assume we purchased our license around May/June of 2015.
BoldMinded (Brian)
Comment has been marked private.
BoldMinded (Brian)
Comment has been marked private.
A2 Hosting
Hey guys,
Here is our license key for publisher, I’m not sure why it is not in our account, can you connect it for us so we can download the latest copy of publisher?
01b27775-5205-4136-a873-2515cb374d68
Thanks!
BoldMinded (Brian)
Comment has been marked private.
BoldMinded (Brian)
Comment has been marked private.
A2 Hosting
Hey guys - not sure if this is how it is supposed to work - but all of your comments on this ticket are showing up as private and we can’t see them even though it is our ticket? http://picpaste.com/privatecomments-G8N3wcdK.png
A2 Hosting
We found that having Publisher installed, but disabled would delete relationships when saving parent channel entries causing data loss. We are hoping to test the latest version so we know if this bug has been fixed, but can’t move ahead until we are able to download the latest version of Publisher.
BoldMinded (Brian)
Sent you another email. The license is clearly attached to the blitwin@a2hosting.com email address. You need to login with that address.
A2 Hosting
Thank you, I was able to download the latest version. Is there a way to merge these accounts?
BoldMinded (Brian)
Not really. Its a manual process for me to dig around and modify the records, which includes stuff from several tables.
A2 Hosting
Is it possible to just move the license over? Mostly it would be nice to have the license and support ticket history under the same account.
BoldMinded (Brian)
That I can do. You should see it on your account now.
BoldMinded (Brian)
Believe this is fixed now via email chain.