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Ticket: Browser language not auto switching

Status Resolved
Add-on / Version Publisher 1.6.6
Severity
EE Version 2.10.1

Adrian Wilson

Sep 16, 2015

Description:
Browser language not auto switching, we have went through the forms and try a few things setting language in both browsers and mac/win settings noting seem to work.

Detailed steps to reproduce the issue:
1.Force default language? NO
2.Determine the default language based on the user’s browser language code? YES
3.Site always defaults to main language of en

#1

Adrian Wilson

Comment has been marked private.

#2

BoldMinded (Brian)

What are the rest of your settings? Use the support form in the module menu or attach a screenshot.

#3

BoldMinded (Brian)

This is what I have my settings at: https://www.dropbox.com/s/zn90tiz4iksf1mq/Screenshot 2015-09-16 18.57.44.png?dl=0

And this is my system language settings: https://www.dropbox.com/s/yeda9olmiv0nky0/Screenshot 2015-09-16 18.58.17.png?dl=0

I’ve found that just changing the browser language isn’t enough, the whole system language needs to be set. With these settings my dev site defaults to German.

#4

BoldMinded (Brian)

Please respond to tickets here, not via the notification email you get. Thanks.

Try changing the Browser Settings and URL Translations settings to what I have pictured above and see what happens.

#5

Adrian Wilson

Comment has been marked private.

#6

BoldMinded (Brian)

No, the link without the language codes didn’t work for me. I may not get a chance to look into this more until this weekend. Would it be possible to get FTP access so I can debug? FTP to a dev site, not the live site.

#7

BoldMinded (Brian)

Comment has been marked private.

#8

BoldMinded (Brian)

Comment has been marked private.

#9

BoldMinded (Brian)

Closing this b/c its been over a month and I have had similar reports from other customers and the latest build has been confirmed to fix it.

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