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If you purchased an add-on from expressionengine.com, be sure to visit boldminded.com/claim to add the license to your account here on boldminded.com.
Ticket: Claim
| Status | Resolved |
| Add-on / Version | Snaptcha 9bd116b9-9b81-43f0-8a04-7ca0b8048357 |
| Severity | |
| EE Version | 7.3.11 |
R.M. Savage Vamos Theatre
Aug 31, 2023Hi,
We accidentally claimed Snaptcha using the wrong licence key and don’t seem to be able to change this.
We tried making a second claim with the correct licence key but when we submitted this it didn’t show up on our Licences page.
Snaptcha was bought from the EE store - licence key: 9bd116b9-9b81-43f0-8a04-7ca0b8048357
Could you fix this for us please.
Many thanks
Anthony
BoldMinded (Brian)
Sep 05, 2023
What was the incorrect key? Please mark the comment as private so only I can see the key. Edit this ticket and remove the key from your original description and add another private comment with the incorrect and correct keys. Thanks.
Vamos Theatre
Sep 06, 2023
Comment has been marked private.
BoldMinded (Brian)
Sep 06, 2023
It’s likely under a different email address. Is there another address used on devotee?
Vamos Theatre
Sep 06, 2023
Comment has been marked private.
BoldMinded (Brian)
Sep 10, 2023
Comment has been marked private.
R.M. Savage Vamos Theatre
Sep 11, 2023
Comment has been marked private.