As requested on Slack and following on from https://eecms.slack.com/archives/C04CUNNR9/p1660789844928319
One of the test pages is https://www.trapezegroup.com.au/pages-test (CP https://www.trapezegroup.com.au/admin.php?/cp/publish/edit/entry/1892 )
I’ve created a user account for you (details below).
That page is using this template: https://www.trapezegroup.com.au/admin.php?/cp/design/template/edit/194 The template is broken up into separate snippets for each block.
The template includes a lot of blocks, but it seems like their developer has actually deleted a lot of the blocks that exist on the staging version of the site, probably trying to troubleshoot what is causing the problem. Their developer doesn’t have very much experience with EE.
The problem appears to be with any field inside a block that requires a tag pair, so not just file fields but also select fields.
As I mentioned on Slack, everything is working OK on their staging site but it’s set up behind a VPN so I can’t easily give you access to that. You also need VPN access for FTP so I haven’t provided those details either.
Let me know if you need any more information.