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Ticket: Single column image blocks causing entry page issues

Status Resolved
Add-on / Version Bloqs 412.5
Severity
EE Version 6.3.3

Hop Studios

May 18, 2022

On a particular channel, the single-column image block encounters a conflict with something image related that prevents either the page styles from loading (if the images are present), or prevents the individual block functions (opening / collapsing the bloq, deleting, duplicating) from behaving properly if the images are manually removed from the entry prior to the page loading.

Pages in question, for reference, are as follows:
https://sandbox.hawaii-guide.com/admin.php?/cp/publish/edit/entry/125
- This entry has had images manually removed and loads the page fine (visually) but the dropdowns on the bloqs do not work

https://sandbox.hawaii-guide.com/admin.php?/cp/publish/edit/entry/54
- This entry has not been touched, and the CSS for the page does not load.

#1

BoldMinded (Brian)

May 18, 2022

Is there anything in your php error log? Or EE"s developer log?

#2

Hop Studios

May 25, 2022

Hi Brian,

There was a console error showing up on this page from tree-validation.js related to nesting, but no other server logs or EE developer errors. On the settings for that Blocks field I disabled Nesting, and it started working. Seems there may be a problem with this nesting feature? Re-enabling nesting breaks it again.
https://i.gyazo.com/0b8af1f09fa0b3023ca06201c401a7de.png

The other issue seems to be related to Assets fields inside Blocks, as my colleague mentioned in creating this thread. After he removed all the images manually from an entry, that entry was able to be loaded and works properly (presuming nesting is also turned off).
https://sandbox.hawaii-guide.com/admin.php?/cp/publish/edit/entry/54

You can see below that this page is completely broken with a 500 error, but there is nothing being logged.
https://i.gyazo.com/e130a29fabd4a70a582f32b980197f95.png

Any ideas?

#3

BoldMinded (Brian)

May 27, 2022

I haven’t had a chance to look at this yet, and might not until the end of next week or later due to the holiday. Sorry about that. I do know that Assets inside of Bloqs works fine though. I haven’t logged into your CP to take a look… can you attach screenshots or paste error message so I don’t have to login?

Is there a fieldtype that was installed at one point in time and assigned to a block, then un-installed? I’ve seen that throw a similar white screen error before b/c it can’t find the ft files it’s expecting to load.

#4

BoldMinded (Brian)

Jun 07, 2022

Comment has been marked private.

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