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Ticket: Can’t update bloqs from 4.12.2 to 4.12.3.  Causes CP to be unaccessible.

Status Resolved
Add-on / Version Bloqs 14.2.3
Severity
EE Version 6.3.1

Aasun Eble

Apr 15, 2022

Attempting to update Bloqs from 4.12.2 to 4.12.3 in the typical way.. copy files to themes and system / user / addons directories.

After copying files, CP just redirects to /cp/addons with a browser message of: Can’t load page.  Too many redirects.  Happens on all browsers.

Doesn’t matter what CP URL I try, I can’t bypass, I always get automatically redirected to /cp/addons with the browser error.

So, CP is unusable.  If I restore the 4.12.2 Bloqs files, then I can access the CP again.

#1

BoldMinded (Brian)

Apr 16, 2022

Can you inspect your Network tab and tell me what URLs is redirecting between? Bloqs will try to redirect you to the add-ons update page if the version changed, but it only does this if you’re on a Bloqs settings page, or editing an entry. It shouldn’t do this as soon as you login, which is why I’m confused b/c you should be able to access other pages in your CP.

#2

BoldMinded (Brian)

Apr 17, 2022

Do you have any other of my add-ons in this environment too?

#3

Aasun Eble

Apr 17, 2022

I’ll try the update again tomorrow morning.

Yes, I do have speedy installed on this site, as well.

#4

BoldMinded (Brian)

Apr 17, 2022

Yeah check that network tab, really curious to know what is redirecting to what.

#5

Aasun Eble

Apr 18, 2022

Comment has been marked private.

#6

BoldMinded (Brian)

Apr 18, 2022

Comment has been marked private.

#7

Aasun Eble

Apr 18, 2022

No change.

#8

BoldMinded (Brian)

Apr 18, 2022

Can you provide CP and FTP access so I can see what is going on? If so edit the ticket and insert the credentials into the provided fields.

#9

Aasun Eble

Apr 18, 2022

Comment has been marked private.

#10

BoldMinded (Brian)

Apr 18, 2022

I fixed it on your site. The Library/Basee/Updater.php file needed a small fix. I’ll post a new build in the next comment.

#11

BoldMinded (Brian)

Apr 18, 2022

Comment has been marked private.

#12

Aasun Eble

Apr 18, 2022

Confirmed and Working. thanks!

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