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Ticket: DataGrab not claiming my EE-bought license
| Status | Resolved |
| Add-on / Version | DataGrab 4.0.1 |
| Severity | |
| EE Version | 6.2.7 |
Paul Larson
Mar 31, 2022Brian, video below in a private comment.
Paul Larson
Mar 31, 2022
Comment has been marked private.
BoldMinded (Brian)
Mar 31, 2022
Where did that license come from? Devot:ee? EE.com store purchase?
BoldMinded (Brian)
Mar 31, 2022
Try claiming it now. I forgot to tie 2 ends together 😊
BoldMinded (Brian)
Mar 31, 2022
I see it now in the correct DB table. I think you’re good to go.
Paul Larson
Mar 31, 2022
On the bold minded site, the claim seemed successful. Still show invalid license/badges on the EE site though
BoldMinded (Brian)
Mar 31, 2022
Clear your EE cache
Paul Larson
Mar 31, 2022
That did it, thanks!
BoldMinded (Brian)
Mar 31, 2022
Waiting an hour would have done it too. I assume you entered the license before claiming it?