EE compatibility updates:

  • Publisher is EE5 compatible, but it does not currently support the Fluid field.

ExpressionEngine.com licenses:

  • If you purchased an add-on from expressionengine.com, be sure to visit boldminded.com/claim to add the license to your account here on boldminded.com.

Ticket: Installation crashed my EE

Status Resolved
Add-on / Version Reel 1.4.2
Severity
EE Version 5.3.2

Johan Hedin

May 02, 2020

Hello,

I just installed Reel and directly after installing the Add-on I got thw following error message. And now I can’t even login to EE as this message is also displayed if I try to access the URL for CP/login:

Warning
Use of undefined constant BASE - assumed ‘BASE’ (this will throw an Error in a future version of PHP)

ee/legacy/core/URI.php, line 333

  Severity: E_WARNING

Warning
Cannot modify header information - headers already sent by (output started at ee/legacy/core/Exceptions.php:120)

ee/legacy/libraries/Functions.php, line 393

  Severity: E_WARNING

#1

BoldMinded (Brian)

May 02, 2020

That error is coming from EE core, not Reel. Do you have any other add-ons installed? If so, did you try it with a clean install of EE and just installing Reel? I was not able to replicate this error when installing it locally.

#2

BoldMinded (Brian)

May 02, 2020

Also you said it crashed your EE… can you access your control panel at all?

#3

BoldMinded (Brian)

May 02, 2020

Lastly, what version of PHP are you using?

#4

Johan Hedin

May 02, 2020

No, I can’t even access my Cpanel. Yes, I have several add-ons. I can’t even uninstall any add-ons right now as I can’t acess the Cpanel..

PHP-version: 7.3.6

#5

Johan Hedin

May 02, 2020

Ok, I was able to manually uninstall it in phpMyAdmin by setting the Reel_ext classes to “n”. Now I’m able to login to the CP again.

#6

Johan Hedin

May 02, 2020

Okay, it looks like I might have solved it. Once I was able to login again I uninstalled Channel Videos, Expresso and Forms. I don’t know which one of the add-ons that caused this but some kind of conflict with one of them. Probably Channel videos?

This kind of conflict has never happened to me before. I’ll keep this ticket open until I have tested that everything actually works now.

Login to reply

For add-on support, please use the Support section. General inquries and pre-sale questions can be sent to support@boldminded.com.