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Ticket: Adding new blocks to existing Bloq breaks field

Status Resolved
Add-on / Version Bloqs 4.2.2
EE Version 4.3.6

Tiffany Ring

Apr 07, 2020

I created a new set of blocks but when I try to call them in our templates it will break the field entirely on any page that uses them. I have provided images of the issue.


BoldMinded (Brian)

Apr 08, 2020

If {bottom_cta} is the name of your block, you can’t put conditional tags around it. You don’t need them. If bottom_cta is not used in the entry, then it won’t print the contents of the bottom_cta tag pair.


BoldMinded (Brian)

Apr 08, 2020

Also, you provided screenshots and ftp login, but didn’t tell me what entry id the issue occurs in, what template file that code is in, or the url in which I can see the issue occur. Hopefully I don’t need to login to look at the site, but if I do I’m going to need that information.


Tiffany Ring

Apr 09, 2020

Comment has been marked private.


BoldMinded (Brian)

Apr 13, 2020

If it is fixed and working on the dev site but not the live site, that leads me to believe something was not transferred/implemented correctly from dev to live.


BoldMinded (Brian)

Apr 20, 2020

Tiffany, have you had any luck with fixing the issue? Did upgrading to EE 5.3 help, or changing the block names to see if it was related to the EE bug I emailed you about?

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