BoldMinded

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Ticket: Template Translation

Status Resolved
Add-on / Version Publisher 2.7.6
Severity
EE Version 4.2.1

Luca Della Nesta

May 09, 2018

Description:
Hi, the template translation don’t work,
please send me exactly what should i do to let work, step by step
Thank you

Detailed steps to reproduce the issue:
1.
2.
3.

 

 

#1

BoldMinded (Brian)

Hi, Luca. I’m going to need more information before I can help you. I can’t just “fix” what isn’t working. You’ll need to describe in detail the situation you’re encountering… include screenshots or videos, urls (is it not working in the EE control panel or on the front-end of the site?)

#2

BoldMinded (Brian)

Also, be sure you’ve reviewed the docs in full. http://docs.boldminded.com/publisher

#3

Luca Della Nesta

Comment has been marked private.

#4

BoldMinded (Brian)

First thing first, you’re several versions out of date. Grab the latest 2.7.10 release.

#5

Luca Della Nesta

Comment has been marked private.

#6

Luca Della Nesta

Comment has been marked private.

#7

BoldMinded (Brian)

I have not had a chance to look into it yet, sorry.

#8

BoldMinded (Brian)

You haven’t created any template translations in Publisher. It won’t automatically translate “about-us” b/c it doesn’t know what to translate it to.

See: https://d.pr/i/bWg0xx

#9

Luca Della Nesta

Comment has been marked private.

#10

BoldMinded (Brian)

I’m not really sure what else to tell you. Its working fine for me locally, and its working fine on a couple of other sites I manage. You removed the CP info from the ticket so I can’t login to your control panel anymore. Here is a video of it working: https://d.pr/i/B5lGoP

#11

BoldMinded (Brian)

Sorry, I forgot I closed the ticket which removed your CP info. If you add it back I can take another look, but I’m pretty certain this is not a bug. You do have URL Translations enabled, right?

#12

Luca Della Nesta

Comment has been marked private.

#13

BoldMinded (Brian)

Before I can look into this further you’ll need to provide FTP access so I can debug the files, but to do that the site needs to be on a dev or staging domain, I won’t login to production sites to debug. Do you have a dev or staging site setup that I can login to?

#14

BoldMinded (Brian)

The dev/staging site you setup, first setup a clean install of EE with only Publisher installed, then see if the issue still persists. If it does not, then we know its something unique about your current site.

Also please use the version linked in the next comment. Its the latest build.

#15

BoldMinded (Brian)

Comment has been marked private.

#16

BoldMinded (Brian)

Ok. So I add German as a language option, then added a template translation for about-us and it works. See https://www.novaverta.it/de/test

So that tells me the translation part itself is working, and I suspect there is something unique about your site that is causing a problem. Use the build in the next comment. It doesn’t have any direct affect on the bug, but it includes a small fix that does not show the default language in the Template Translations page.

Also run this query on your database to reset the template translations, and try entering the translation again to see if about-us translates properly this time.

truncate exp_publisher_templates;
#17

BoldMinded (Brian)

Comment has been marked private.

#18

BoldMinded (Brian)

Have not heard back in 2 weeks after multiple followup comments/questions. Closing ticket.

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