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Ticket: Random bloqs disappearing after saving template

Status Resolved
Add-on / Version Bloqs 3.3.3
Severity
EE Version 4.0.9

Michael Coogan

Feb 16, 2018

Description:
I have a bloq field in a template that will only display on frontend end each time I save the template. It’s happening randomly to a few other bloqs.

Here’s one example:

{transbanker_cta_block}
    {if activate == 1}
        {exp:low_variables:pair var="transbanker_cta"}
            <aside class="partner">
                <div class="container text-center">
                    <div class="img-holder">
                        <img src="{transbanker_cta:image:url}" height="44" width="304"{if '{transbanker_cta:image:alt_text}'} alt="{transbanker_cta:image:alt_text}"{/if}>
                    </div>
                    {transbanker_cta:content}
                    <a href="{transbanker_cta:button_link}" class="btn btn-primary">{transbanker_cta:button_text}</a>
                </div>
            </aside>
        {/exp:low_variables:pair}
    {/if}
{/transbanker_cta_block}

Have you heard if this happening?

 

#1

BoldMinded (Brian)

So everything is fine, then you save a template file (locally or in the control panel?), then the content won’t display? That does not sound like a Bloqs issue b/c it doesn’t interact with template saving. Sounds like something else is amiss. Try removing that low_variables tag pair.

#2

Michael Coogan

Oddly it’s only happening with bloqs. I’ve emailed you screencast so you can get a better idea of issue.

#3

BoldMinded (Brian)

That is definitely something I’ve never seen with any EE add-on or fieldtype. Does it happen with other block fields that do not have the low_variables tag in it? Do you have any other caching enabled? I just don’t see how Bloqs has anything to do with altering the rendering of content when a template is changed, unless the Bloqs code is incorrect or removed from that template, thus causing it not to render. Try creating a new clean EE environment with only Bloqs installed, don’t save templates to the file system, keep them in the CP and see if you can replicate the issue.

#4

BoldMinded (Brian)

Can you explain from your email “I’m calling a bloq inside of a bloq” because Bloqs does not support nested Bloqs.

#5

BoldMinded (Brian)

Would you mind responding in the ticket instead of email, otherwise I have information in 2 places, and email is not a place to organize tickets. If you need to attach images you can edit the ticket and do it there, or put Dropbox links in a comments field.

I have not personally put a Bloqs > Relationship > Bloqs scenario together, but I don’t see why it wouldn’t work. I’m still not entirely sure this is a Bloqs issue b/c I just don’t see how editing a template file, other than removing or breaking the Bloqs code, changes the behavior of the Bloqs output. Have you tried the clean environment?

#6

BoldMinded (Brian)

And just to clarify, you can edit the template file by adding anything, just random text, and it stops working? Or is it specific changes that you’re making?

#7

Josh Brodleit

I was calling the same bloqs twice inside of two other bloqs. I put those same bloqs into a partial and now it’s working. Really odd. Thank you for help.

#8

BoldMinded (Brian)

Glad you sorted it out. That does sound odd.

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