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Ticket: We are receiving errors when trying to install Publisher Lite 2.
| Status | Resolved |
| Add-on / Version | Publisher Lite 2.3.0 |
| Severity | |
| EE Version | 3.5.1 |
Nick Johnson
Feb 22, 2017
Description:
We have an install of EE 3.5.1 and when trying to install the latest version of Publisher 2 Lite beta (2.3.0) for the first time, I am receiving an error and it is not installing correctly. I have attached two images to this ticket to show the errors received.
BoldMinded (Brian)
What version of PHP are you using?
Nick Johnson
5.6.29
BoldMinded (Brian)
Looks like an issue with the autoloader. Will try to get it sorted out soon.
BoldMinded (Brian)
Comment has been marked private.
BoldMinded (Brian)
Did the new build work for you?
Nick J Johnson
Brian -
Sorry I haven’t gotten back with you. I’ve had people actively working on the project so I haven’t had a chance to try it. I’m going to give it a go here within the hour.
Nick Johnson
Unless I’m missing something it didn’t work. I overwrote the files via ftp, clicked Install, and still received errors.
BoldMinded (Brian)
Same errors?
Nick Johnson
Fatal error: Class ‘BoldMinded\Publisher\Model\Gateway\CategoryGateway’ not found in /path/to/site/system/ee/EllisLab/ExpressionEngine/Service/Model/MetaDataReader.php on line 136
BoldMinded (Brian)
Can you do me a favor and setup a new/clean EE3 site with no other add-ons installed, and only install Publisher to see if the error persists.
Nick Johnson
Yessir. I don’t know if I’ll have time to do it today though, so it might have to wait until tomorrow.
BoldMinded (Brian)
Comment has been marked private.
BoldMinded (Brian)
Nick, I have other customers using 2.3 without reporting the same issue, and with that latest build I’m unable to replicate it locally or on my demo site. Are you sure the files are present? Have you checked your environment or been able to replicate it in a new EE site?
BoldMinded (Brian)
Nick, are you still having issues with this?
Nick J Johnson
Apologies Brian, I just haven’t had the time to spin up a blank site and do some testing with it yet.
BoldMinded (Brian)
Can you provide a list of all field types used in the entry you are getting the error on, and a list of all add-ons installed?
BoldMinded (Brian)
Nick, double check to make sure the Model/Gateway directory is title case. One of the other reports had the folder named Model/gateway, which was causing the problem. https://boldminded.com/support/ticket/1415
Nick Johnson
Brian -
I apologize for not getting back with you - work has been hectic. The Model/Gateway folder was, in fact, lowercase, and switching that to a captial allowed it to install just fine.
Thank you for your help (and patience).